Theories of Information Behavior and Problem Solving
From Jsarmi
These two areas of research run in parallel (show it in literature mapping) and have provided very closely related models. Surprising because the most common model of problem-solving is the "information-processing" model.
Contents |
Objects of Study
What is information behaviour? The archetypical information behavior is an information question or a case of decision making (e.g what printer to buy) What is problem solving? The stereotypical problem is a puzzle (e.g. the nine-dots problem)
Models
In information science: Nice review in http://informationr.net/ir/9-1/paper164.html Problem-solving: Book review
Factors, processes and stages, approach
