Theories of Information Behavior and Problem Solving

From Jsarmi

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=Objects of Study=
=Objects of Study=
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What is information behaviour? The archetypical information behavior is an information question or a case of decision making (e.g what printer to buy)
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What is information behavior? What are '''information problem solving (IPS)''' tasks ? The archetypical information behavior is an information question or a case of decision making (e.g what printer to buy)
What is problem solving? The stereotypical problem is a puzzle (e.g. the nine-dots problem)  
What is problem solving? The stereotypical problem is a puzzle (e.g. the nine-dots problem)  
=Models=
=Models=
In information science: Nice review in http://informationr.net/ir/9-1/paper164.html
In information science: Nice review in http://informationr.net/ir/9-1/paper164.html
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Also http://ship.nime.ac.jp/~miwamaki/dissertation02.htm
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Some IPS task models have been developed for users’ self-searching processes (Kuhlthau, 1992; Eisenberg & Berkowitz, 1995; Marchionini, 1995),
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Information problem solving (IPS) is:
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the active search for and processing of information over a period of time, with specific goals or tasks to be accomplished, and not completely taken for granted.
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Other terms such as “information-seeking” (Hert, 1996; Allen, 1996) and “information search” (Kuhlthau, 1992) are used to represent the same concept.
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2.2.1.1 Information Problem Solving As a Process
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The term IPS was originally coined by Eisenberg and Berkowitz (Eisenberg & Berkowitz, 1995) to present a model of an information-oriented problem-solving approach to library and information skills instruction called the “Big 6.” They proposed that IPS is a process consisting of six stages: (1) task definition; (2) information-seeking strategies; (3) location and access; (4) use of information, (5) synthesis, and (6) evaluation[1].
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Similar models consisting of slightly different stages are proposed by several other researchers. For example, Kuhlthau (1985, 1988, 1992) proposes a six-stage model of the “information-seeking process (ISP)” based on a series of empirical studies of high-school and college students. Irving (1985) presents a nine-stage model of “information skills.” Striping and Pitts (1988) propose a 10-step model of a “thinking process” for library research. Eisenberg and Brown (1992) found an “overriding similarity” among these process models and advocates a “common process approach to library and information skills education” (p. 105).
Problem-solving: Book review
Problem-solving: Book review
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=Intersections=
=Intersections=
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Relevance?
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Clues?
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Interactivity?
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''The term interactivity is defined as: The propensity to act in unison with external objects or other people (Marchionini, 1995).''
=Open questions=
=Open questions=

Revision as of 19:48, 1 May 2007

These two areas of research run in parallel (show it in literature mapping) and have provided very closely related models. Surprising because the most common model of problem-solving is the "information-processing" model.

Contents

Objects of Study

What is information behavior? What are information problem solving (IPS) tasks ? The archetypical information behavior is an information question or a case of decision making (e.g what printer to buy) What is problem solving? The stereotypical problem is a puzzle (e.g. the nine-dots problem)

Models

In information science: Nice review in http://informationr.net/ir/9-1/paper164.html Also http://ship.nime.ac.jp/~miwamaki/dissertation02.htm Some IPS task models have been developed for users’ self-searching processes (Kuhlthau, 1992; Eisenberg & Berkowitz, 1995; Marchionini, 1995), Information problem solving (IPS) is:

the active search for and processing of information over a period of time, with specific goals or tasks to be accomplished, and not completely taken for granted.

Other terms such as “information-seeking” (Hert, 1996; Allen, 1996) and “information search” (Kuhlthau, 1992) are used to represent the same concept. 2.2.1.1 Information Problem Solving As a Process

The term IPS was originally coined by Eisenberg and Berkowitz (Eisenberg & Berkowitz, 1995) to present a model of an information-oriented problem-solving approach to library and information skills instruction called the “Big 6.” They proposed that IPS is a process consisting of six stages: (1) task definition; (2) information-seeking strategies; (3) location and access; (4) use of information, (5) synthesis, and (6) evaluation[1].

Similar models consisting of slightly different stages are proposed by several other researchers. For example, Kuhlthau (1985, 1988, 1992) proposes a six-stage model of the “information-seeking process (ISP)” based on a series of empirical studies of high-school and college students. Irving (1985) presents a nine-stage model of “information skills.” Striping and Pitts (1988) propose a 10-step model of a “thinking process” for library research. Eisenberg and Brown (1992) found an “overriding similarity” among these process models and advocates a “common process approach to library and information skills education” (p. 105). Problem-solving: Book review

Factors, processes and stages, approach

Intersections

Relevance? Clues? Interactivity? The term interactivity is defined as: The propensity to act in unison with external objects or other people (Marchionini, 1995).

Open questions

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